Trust Centre
Everything colleges, universities, training providers, employers and procurement teams need to evaluate Missiora before deployment — privacy, security, compliance, AI transparency and procurement, in one place.
We are honest about what is already in place and what is still in progress. Items not yet available are clearly marked Coming Soon or In Progress.
Missiora at a glance
The essentials most supplier-evaluation checklists ask for. Need more? Request the full Procurement Pack below.
- Product
- Missiora — AI employability & interview-readiness platform
- Operated by
- Missiora (UK sole trader — registration details added as we grow)
- Data controller / processor
- Processor for learner data; controller for account data
- Data protection standard
- UK GDPR
- Hosting
- Managed, reputable cloud infrastructure
- Encryption
- In transit via HTTPS/TLS
- Sub-processors
- Trusted AI, email & payment providers (list on request)
- Automated decisions
- None about individuals — AI supports human decisions
- Certifications
- Cyber Essentials / ISO 27001 / SOC 2 — on roadmap
- Primary contact
- hello@missiora.com
Procurement Pack
Access the documents you need to evaluate Missiora. Everything below is either available now to view, or available on request — we'll send it and answer your questions within 1 business day.
Available now
Available on request
- Signable Data Processing Agreement Available on Request
- Current sub-processor list Available on Request
- Completed security questionnaire Available on Request
- Public Liability Insurance certificate In Progress
- Professional Indemnity Insurance certificate In Progress
- Cyber Insurance certificate In Progress
Insurance and formal certifications are being finalised as we grow. We'll always be clear about what's available today.
Evaluating Missiora for your organisation?
Request the Procurement Pack and we'll send our security overview, privacy & data-processing documentation, DPA and anything else your procurement team needs.
Explore our policies
Every trust, legal and compliance document in one place. We publish honestly and update these as our posture matures.
Security Overview
How we secure the platform and your data.
Privacy Policy
What we collect, why, and how we protect it.
Data Processing
Where data is stored and how it's processed.
Data Processing Agreement
Our DPA template for organisational customers.
GDPR & Data Rights
Your rights and how to exercise them.
Responsible AI
Our principles for using AI fairly and transparently.
AI Transparency
Plain-English detail on how our AI works.
Bias & Fairness
How we work to reduce bias in AI assessment.
Accessibility Statement
Our commitment to inclusive, accessible design.
Safeguarding
Protecting learners, including young and vulnerable people.
Cookie Policy
The cookies we use and why.
Terms & Conditions
The terms that govern use of Missiora.
Intellectual Property
Our proprietary marks, frameworks and their use.
Security overview
A high-level summary of how we protect the platform and your data. We don't publish sensitive implementation detail.
Encrypted connections
All traffic is served over HTTPS/TLS.
Secure authentication
Session-based sign-in with server-side controls.
Role-based permissions
Access is scoped by role so people only see what they should.
Password security
Passwords are hashed with an industry-standard algorithm — never stored in plain text.
Secure cloud hosting
Hosted on managed cloud infrastructure.
Backups
Managed data storage with backup and recovery practices.
Audit logging
Security-relevant and administrative actions are logged.
AI safety approach
AI supports decisions with human oversight — not automated decisions about people.
Compliance status
We only show what we actually hold. Certifications we do not yet have are marked Coming Soon.
UK GDPR
ActiveWe operate in line with UK GDPR — processor for learner data, controller for account data.
Data Processing Agreement
Available on RequestA signable DPA is available to organisational customers.
Privacy Policy
AvailablePublished and currently in effect.
Terms & Conditions
AvailablePublished and currently in effect.
Cookies
AvailableStrictly-necessary cookies only; policy published.
Cyber Essentials
Coming SoonCertification not yet held — planned.
ISO 27001
Coming SoonNot yet held — on our roadmap.
SOC 2
Coming SoonNot yet held — on our roadmap.
How Missiora uses AI
Organisations deserve a clear, factual explanation of where AI is used.
Where AI is used & what it does
- Generating interview questions tailored to a role or sector.
- Producing structured feedback and readiness indicators.
- Summarising evidence to help reviewers make informed decisions.
What AI does not do & human oversight
- It does not make automated hiring or pass/fail decisions about individuals.
- It is decision support, not automated decision-making.
- Outputs are reviewed by people; results are guidance, not guarantees.
- AI is not used for advertising or to sell personal data.
Where and how data is held
A high-level view — we do not expose infrastructure secrets.
Secure cloud infrastructure
Hosted on managed, reputable cloud infrastructure.
Encrypted communications
All data is encrypted in transit over HTTPS/TLS.
UK/EU data protection standards
We handle personal data in line with UK GDPR expectations.
What's next
Where we're heading with formal certifications and assurance as we scale.
Operational status
Current platform status. A detailed status history will be added over time.
Frequently asked questions
Where is data stored?
On managed cloud infrastructure, with data encrypted in transit. Organisational customers can request further detail on storage and sub-processors.
Who owns learner data?
You do. For learner data your organisation uploads, Missiora acts as a data processor and you remain the controller.
Is Missiora a registered company?
Missiora is currently operated as a UK sole trader and is not yet incorporated as a limited company. Formal business registration details will be published here as the business grows. This does not affect our data-protection obligations.
How does AI work?
AI generates interview questions and feedback and helps summarise evidence. It supports human decision-making — it does not make automated hiring or pass/fail decisions about individuals.
Can organisations export data?
Yes. You can request an export of your data at any time by emailing hello@missiora.com.
How do we delete data?
Email hello@missiora.com. Verified deletion requests are actioned within statutory timeframes.
How do we report a security issue?
Please email hello@missiora.com (a dedicated security@missiora.com inbox is being set up) with details and we will respond promptly.
Talk to us
The right inbox for procurement, security and privacy enquiries.
Security
security@missiora.comComing soon — meanwhile email hello@missiora.com to report a security issue.
Privacy requests
privacy@missiora.comComing soon — meanwhile email hello@missiora.com for access or deletion requests.