Trust Centre

Responsible AI.

Our principles

  • Human in the loop. AI supports decisions; it never makes hiring decisions or replaces human judgement.
  • Transparency. We explain what the AI does, and the dimensions behind every score.
  • Explainability. Feedback includes clear reasons, strengths, weaknesses and how to improve.
  • Fairness. We actively work to reduce bias in questions and assessment.
  • Improvement, not judgement. Scores are practice signals to help learners improve — not a gate.
  • Accountability. We monitor quality and welcome feedback to keep improving.

AI can make mistakes. We recommend AI feedback is always used alongside human guidance.

Learn how the AI works

AI transparency