Trust Centre
Responsible AI.
Our principles
- Human in the loop. AI supports decisions; it never makes hiring decisions or replaces human judgement.
- Transparency. We explain what the AI does, and the dimensions behind every score.
- Explainability. Feedback includes clear reasons, strengths, weaknesses and how to improve.
- Fairness. We actively work to reduce bias in questions and assessment.
- Improvement, not judgement. Scores are practice signals to help learners improve — not a gate.
- Accountability. We monitor quality and welcome feedback to keep improving.
AI can make mistakes. We recommend AI feedback is always used alongside human guidance.