Sales

Practitioner

Pro0/5 complete

5 activities · 3 simulations · 1370 XP

Practising the day-to-day decisions and skills the job demands.

Perform the real tasks of the role and start evidencing genuine competence.

Practitioner ~18 min 320 XP

Discovery Call: Win the Deal (Branching Simulation)

A realistic, branching discovery call with a sceptical mid-market prospect. Every decision has consequences and shapes the outcome — with AI coaching throughout and a personalised debrief (Pro).

Skills you'll gain

Discovery & questioningRapport buildingObjection handlingValue articulationSecuring next steps

Practitioner ~14 min 300 XP

Prospecting: Earn the First Meeting (Branching Simulation)

The first stage of the Brightleaf deal. Research, reach out and earn a discovery meeting with a busy, cold prospect — with AI coaching and a personalised debrief (Pro).

Skills you'll gain

Research & targetingPersonalised outreachValue hypothesisHandling the brush-offSecuring the meeting

Practitioner ~15 min 300 XP

Qualification: Is This Deal Real? (Branching Simulation)

The third stage of the Brightleaf deal. Qualify hard — budget, authority, need, timing and competition — before you invest weeks in a deal that may never close. AI coaching and a personalised debrief (Pro).

Skills you'll gain

Qualifying (MEDDIC/BANT)Identifying decision-makersUncovering budget & timingAssessing competitionHonest pipeline discipline

Practitioner ~22 min 220 XP

Present & Demo the Tailored Solution

Sales cycle — stage 2 of 4. Discovery is done and you've earned a tailored demo with the decision-maker. Plan and deliver a value-led presentation that links your solution to Priya's problem and quantifies the ROI — graded by an AI coach.

Skills you'll gain

Solution presentationValue sellingDemo tailoringBusiness case / ROIStakeholder communication

Practitioner ~22 min 230 XP

Handle Objections, Negotiate Value & Close

Sales cycle — stage 3 of 4. Your buyer loves the solution but pushes back on price and asks for a big discount. Handle the objection, negotiate on value, and close with integrity — graded by an AI coach.

Skills you'll gain

Objection handlingNegotiationValue sellingClosingIntegrity

Professional

Pro0/3 complete

3 activities · 2 simulations · 990 XP

Ready for complex, multi-stakeholder scenarios under real pressure.

Handle ambiguity and stakeholders like a seasoned professional.

Professional ~20 min 380 XP

Objection Handling: Turn Doubt into Momentum (Branching Simulation)

A longer, multi-stakeholder Professional stage. Priya is sold, but her CFO and IT lead raise price, risk and disruption objections. Handle real doubt across a room — with AI coaching and a personalised debrief (Pro).

Skills you'll gain

Handling price objectionsManaging multiple stakeholdersReframing riskEvidence & proofProtecting your champion

Professional ~20 min 380 XP

Negotiation: Protect the Deal and the Margin (Branching Simulation)

A Professional-tier negotiation. The pilot succeeded and Brightleaf wants to buy — but the CFO wants to grind you on price and terms. Trade, don't cave; protect margin and the relationship. AI coaching and a personalised debrief (Pro).

Skills you'll gain

Trading concessionsProtecting marginDefending valueCreating win-win termsKnowing your walk-away

Professional ~22 min 230 XP

Onboard, Retain & Grow the Account

Sales cycle — stage 4 of 4. The deal is won — now the real value begins. Onboard the customer, drive adoption, spot a churn risk, grow the account and secure the renewal — graded by an AI coach on your customer-success mindset.

Skills you'll gain

Onboarding & adoptionCustomer successRetention & churnUpsell/cross-sellRenewals

Advanced

Premium0/2 complete

2 activities · 2 simulations · 820 XP

Leadership-level, high-stakes decisions where early choices change later outcomes.

Prove you can lead and deliver at the top of your profession.

Confirming commitmentRemoving close riskMutual action plansManaging procurementHandling last-minute wobble

Closing: Land the Deal Cleanly (Branching Simulation)

An Advanced-tier close where EARLY decisions change the LATER outcome. Build genuine commitment and remove last-minute risk, or watch the 'agreed' deal wobble at signature. AI coaching and a personalised debrief (Pro).

Advanced ~20 min 420 XP

Skills you'll gain

Onboarding & value deliveryProactive account managementHandling issuesExpansion & upsellEarning referrals

Account Management: Grow the Relationship (Branching Simulation)

The final Advanced stage of the Brightleaf journey. The deal is signed — now retain, grow and turn Priya into an advocate through a rocky onboarding and an expansion opportunity. AI coaching and a personalised debrief (Pro).

Advanced ~18 min 400 XP

Skills you'll gain

Pro premium journey

The Brightleaf Deal — Sales Simulation Journey

Follow one real customer, Priya Sharma (COO of Brightleaf, a growing UK retailer), across the entire sales cycle — from first contact to a managed, renewing account. Every simulation continues the same story, so it feels like a real deal, not six exercises.

0 of 7 stages completed

Stage 1Practitioner

Prospecting

It all starts here — your first contact with Priya Sharma, COO of Brightleaf.

Stage 2Practitioner

Discovery

The discovery call your prospecting earned — with Priya Sharma, COO of Brightleaf.

Stage 3Practitioner

Qualification

Discovery went well — now decide whether the Brightleaf deal is really worth pursuing.

Stage 4Professional

Objection Handling

The deal is progressing — now Priya's CFO enters with tough objections.

Stage 5Professional

Negotiation

The pilot proved the value — now Raj wants to negotiate terms.

Stage 6Advanced

Closing

Terms are agreed — but how you handle the final steps decides whether it truly closes.

Stage 7Advanced

Account Management

The deal is live — now turn Brightleaf into a loyal, growing, referring account.

Unlock with Pro

Your employability toolkit

Learning libraries

Structured, framework-based guides. Mark topics complete to build your Job Readiness Score.

Sales Fundamentals

What selling really is (helping people buy), B2B vs B2C, modern sales roles, the mindset employers hire for, the sales process & funnel, and your career roadmap.

Sales Fundamentals: What Selling Really Is, Modern Sales Roles + Your Career Roadmap

Start here: what selling actually is (helping people buy), B2B vs B2C, the modern sales roles (SDR/BDR, AE, AM, CSM), the mindset employers hire for, and a Beginner → Advanced care

The Sales Process & Cycle: From Prospect to Close (and the Funnel)

Understand the sales process end to end: the stages from prospecting to closing and beyond, the sales funnel and pipeline, conversion rates, and why a repeatable process beats wing

Prospecting & Lead Generation

Define your Ideal Customer Profile, generate leads (inbound vs outbound), run effective cold calling, email and social selling, and qualify leads with BANT/MEDDIC.

Prospecting & Lead Generation: ICP, Outreach & Qualifying Leads (BANT/MEDDIC)

Fill your pipeline: define your Ideal Customer Profile, generate leads (inbound vs outbound), run effective cold outreach, and qualify leads with frameworks like BANT and MEDDIC.

Cold Calling, Email & Social Selling: Winning the First Conversation

Get the meeting: confident cold calling and voicemails, high-reply cold emails, LinkedIn social selling, handling the gatekeeper and early brush-offs, and building a personal brand

Consultative Selling & Negotiation

Sell like a trusted adviser — discovery, questioning (SPIN), active listening and value selling, plus objection handling, negotiation and closing with integrity.

Consultative Selling & Discovery: Questioning, Listening & Selling Value (SPIN)

Sell like a trusted adviser: consultative selling, running a great discovery call, questioning techniques (open questions, SPIN), active listening, and selling value and outcomes i

Objection Handling, Negotiation & Closing: Winning the Deal with Integrity

Get to yes: handle objections (including price) with confidence, negotiate on value while protecting margin, use trades not just discounts, recognise buying signals, and close natu

CRM, Pipeline & Account Management

Work like a pro — CRM discipline (Salesforce, HubSpot), pipeline hygiene and accurate forecasting, plus account management, customer success and retention.

CRM & Pipeline Management: Keeping Deals Moving and Forecasting Accurately

Work like a pro: using a CRM (Salesforce, HubSpot), keeping clean pipeline hygiene, moving deals through stages, forecasting accurately, and managing your time and activity for con

Account Management, Customer Success & Retention: Growing Existing Customers

Sales doesn't end at the close: account management and customer success, onboarding, driving adoption and value, renewals and churn, and growing revenue through upsell and cross-se

Sales Performance & Professional Development

How performance is measured — quota, KPIs and data-driven selling — plus certifications, progression and how to build a high-earning sales career.

Sales Metrics & Performance: Targets, KPIs and Hitting Quota

Understand how sales performance is measured: quota and targets, key KPIs (activity, conversion rates, win rate, average deal size, sales cycle length), and how top performers use

Sales Careers, Certifications & Progression: From SDR to Sales Leadership

Plan your sales career: the progression from SDR to AE to management, recognised certifications (ISM, CRM/Salesforce/HubSpot), building your skills and personal brand, and earning

Career roles & readiness

Role-by-role guides mapping the exact skills each career needs. Track your readiness and evidence it in your Career Passport™.

How to Become a Sales Executive

Become a Sales Executive: responsibilities, the prospecting, communication, resilience and closing skills employers want, a learning path and interview preparation — a rewarding wa

How to Become a Business Development Representative (BDR)

Become a Business Development Representative (BDR/SDR): what the role involves, the prospecting, outreach and qualification skills employers want, a learning path and interview pre

How to Become an Account Manager

Become an Account Manager: responsibilities, the relationship, retention and growth skills employers want, a learning path and interview preparation for this relationship-led sales

How to Become an Account Executive

Become an Account Executive (AE): what the role involves, the discovery, closing and pipeline skills employers want, a learning path and interview preparation for the core B2B reve

How to Become a Customer Success Manager

Become a Customer Success Manager (CSM): what the role involves, the onboarding, adoption, retention and relationship skills employers want, a learning path and interview prep.

How to Become a Sales Manager

Become a Sales Manager: what the role involves, the leadership, coaching, forecasting and performance-management skills employers want, a learning path and interview preparation.