A Scrum Master is a servant-leader who helps a Scrum team deliver value — coaching the team, facilitating events, removing impediments and protecting the process. They enable, they don't command.
What the role does
Scrum Masters facilitate sprint planning, daily scrums, reviews and retrospectives, coach the team and organisation in agile, remove blockers, shield the team from disruption and drive continuous improvement.
Key skills employers look for
- Deep understanding of Agile and Scrum
- Facilitation and coaching
- Removing impediments and servant-leadership
- Metrics: velocity, flow, Definition of Done
- Stakeholder communication
Recommended learning path
Build these foundations from the Project & Programme Management Academy:
Useful qualifications
Professional Scrum Master (PSM I/II), Certified ScrumMaster (CSM)
Get interview-ready
Rehearse role-specific questions in AI Interview™, track your Job Readiness and evidence your skills in your Career Passport™.
Career path: Scrum Master → Agile Delivery Manager / Senior Scrum Master → Agile Coach.
