A Business Analyst (BA) is the bridge between business needs and solutions — understanding problems, gathering requirements and recommending changes that deliver value.
What the role does
BAs elicit and document requirements, map and analyse processes, engage stakeholders, build business cases, and support the delivery and testing of improvements or systems.
Key skills employers look for
- Requirements gathering and process mapping
- Stakeholder analysis and management
- Commercial awareness (SWOT, cost/benefit)
- Data literacy and clear reporting
- Communication and facilitation
Recommended learning path
Build these foundations from the Business, Management & Leadership Academy:
- Business Strategy & Commercial Awareness
- Business & Operations Fundamentals
- Stakeholder Management & Influence
- Workplace Communication
Useful qualifications
BCS International Diploma in Business Analysis, Agile / Scrum
Get interview-ready
Rehearse role-specific questions in AI Interview™, track your Job Readiness and evidence your skills in your Career Passport™.
Career path: Junior/Business Analyst → Senior BA → Product Owner / Consultant.
